Microsoft Lync Server 2010

Microsoft Lync ushers in a new connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible from anywhere. For IT, the benefits are equally powerful, with a highly secure and reliable system that works with existing tools and systems for easier management, lower cost of ownership, smoother deployment and migration, and greater choice and flexibility.

Users seek communications tools that make their work easier and are available anywhere, anytime—including within the context of other applications. Microsoft Lync Server 2010 provides a single interface that unites voice communications, IM, audio, video, and Web conferencing into a richer, more contextual offering.

The Challenge:

With the rising economic crisis and unstable energy prices, organizations are more consciousness towards going green & cutting down superfluous costs. Yet organizations need an ability to transform ideas into value to maintain their competitive advantage. Organizations can also realize significant total cost of ownership savings by unifying the back-end communications infrastructure with other data center tools and techniques including Active Directory, and by providing communications tools that are intuitive and rapidly adopted by employees. Microsoft Lync enables customers to eliminate separate PBX and conferencing directories, utilize existing deployment and operations models, and reduce help desk call volume and cost. It allows the replacement of travel with unified conferencing, and enables more efficient management by making communications as mobile as employees, both inside and outside the company walls.

People manage their communications across many devices and applications, which can have a negative impact on productivity. Simplification and integration of all forms of communication to optimize business processes is the need of the hour and unified communication successfully delivery handy solution for all communication requirements.

The Solution

Microsoft Lync Server 2010 provides a single, comprehensive enterprise communications solution that includes voice, instant messaging, presence, audio, video, and web conferencing. All integrated with commonly used applications such as Microsoft Office 2010 and SharePoint 2010, including infrastructure elements such as Microsoft Active Directory, Exchange 2010, and System Center Operations Manager. Separate IP PBX solutions are no longer necessary. It helps organizations reduce the operating costs of travel, telecom and IT, while allowing them to make a continuous growth in business. Leapfrog Technology Group can provide enterprises and small to medium size organizations with an increase in employee productivity with the latest in unified communication. At the same time they are able to leverage their current legacy technology investment by completely eliminating the expense of multiple service providers. Customers will generate a higher level of performance and functionality from their current applications. For instance, Outlook is enhanced because users can retrieve voice mail, e-mail, and fax mail simultaneously and over their cell phone on the road. They can also forward faxes and voice mail as they would e-mail. IM/Presence enables all users to work much more efficiently and tie the Presence into business processes for the greatest return on their investment.

Leapfrog Technology Group has a proven track record of successful unified communications solutions. With a focus on not just implementation but integration, Leapfrog Technology Group continues to demonstrate how unified communications can be incorporated into a variety of solutions including workflow processes, team collaboration and more.