Managed Services
Leapfrog Technology Group was founded specifically to provide small and midsize businesses the same level of expertise and insight that larger Fortune 500 companies enjoy. Our 24x7x365 virtual help desk proactively monitors your technology environment and provides support by email, remote assistance, phone, and onsite. When you call, you’ll reach a live support engineer to assist you. We offer unlimited support and pre-paid support packs for all break\fix computer network support. We will handle any device that you put on the network including your mobile phones, printers, multifunction devices, etc.
Desktop Management
Leapfrog Technology Group has extensive experience with creating standardized images, configuring automated updates, antivirus software, and securing Microsoft desktop operating systems with group policy. We support Microsoft Windows, Apple Mac OS, Novell Clients, Citrix XenApp Clients, and Terminal Services and Remote Desktop Client based devices. Our founders were part of Microsoft’s Rapid Adopter Program for Business Desktop Deployment and have deployed hundreds of thousands of workstations with lite touch and zero touch deployments of everything from Windows 7, Windows Vista back to Windows 95, and everything in between. Nobody knows Windows 7 upgrades and migrations like we do.
Network Management
Leapfrog Technology Group has experienced and knowledgeable professionals that design and maintain stable, efficient, and highly available networks ranging from small business to global environments. We offer our support clients 24 x 7 network monitoring of all network devices, printers, servers, and workstations to proactively discover and correct issues before they become apparent to your business and end users. Our monitoring software provides extensive reporting that allows you to fully understand the health of your technology environment.
Server Management
Leapfrog Technology Group has designed, configured, installed and actively maintains server operating systems for hundreds of clients. Leapfrog Technology Group has extensive experience with creating standardized images, configuring automated updates, antivirus software, and securing Microsoft server operating systems. Our engineers are certified in Novell, Citrix, Microsoft operating systems as well as back office server applications and directory services including Active Directory, eDirectory, Netware, Metaframe, XenApp, Exchange Server, Systems Center Configuration Manager, Forefront and Data Protection Manager.
Scheduled Support
Leapfrog Technology Group provides scheduled support services with one of our certified support engineers. We proactively monitor, maintain and address issues in your environment, often times, even before you know they occurred. We strive to provide your organization the assistance you want on your schedule. We work after business hours and even on weekends when your business needs us. Support is offered in unlimited monthly agreements or prepaid support packs that never expire.
Virtual CTO (Chief Technology Officer) Services
Leapfrog Technology Group provides small and midsize businesses officer level expertise on an as needed basis. Our virtual CTO services allow companies to leverage deep technical knowledge and experience not otherwise available to a small business company.
